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EFFICIENTLY MANAGE
TOWED IMPOUNDED &
STORED
VEHICLES

TOW IMPOUND&
STORAGE Companies

LAW ENFORCEMENT
Agencies

VEHICLE OWNERs

Get to Know Us

Tow on Demand Canada Inc. is a Toronto Ontario based company that has spent the past several months designing, developing, and testing our comprehensive eTOWS Tow and Storage Management software platform and apps. We are a Canadian owned and operated company that saw a real need to have Canadian tow software available for Canadian businesses and/or Canadian Law Enforcement agencies. Our eTOWS software is leading edge, transformational, and SOC2 compliant. The Tow On Demand eTOWS software and apps will transform how Canadian tow and storage companies manage towed, stored, and impounded vehicles within their service area. We are pleased to have this software suite available for your business, no matter where you are in Canada.

Tow on Demand Canada Inc. is in the process of collaborating with tow and storage businesses to see if there is a need to integrate and add the Ontario mandated, MTO regulated forms (i.e. Consent form, Consumer Rights Disclaimer, etc.) into our software. The future integration of these mandatory forms, required under the Regulations in Ontario, will allow you to generate, complete and distribute these forms using previously entered information within the eTOWS software, increasing the efficiency and effectiveness of your staff on the road, and in the office. We are looking at designing and developing this part of our software so your tow operators out on the road can have your customers read and sign the documents on a smart phone or tablet, before the completed documents are sent to the customer/client in real time within the eTOWS software, via email.

Not only does the eTOWS software and apps have terminology and language that is tailored to the tow and storage business conducted in Ontario, but the software also aligns with every other province and territory within Canada. Our team is excited to show you how our software will help you process Registered Owner/Lien Holder Searches, Invoicing, and other important business-related administrative functions within the software suite.

Our eTOWS software platform is exceedingly capable of providing vehicle towing, roadside assistance, and storage/impound management services, in a cloud-based environment. The eTOWS software is a scalable tow/storage/impound management system that will support all aspects of digitization and automation pertaining to any size business, whether you are a Tow and Storage Management business, or a Law Enforcement Agency working with Tow and Storage Management companies. Tow/storage/impound management companies, law enforcement, and vehicle owners will have access to our software suite that hosts all its data within the required jurisdictions. Our software platform will provide your business/agency with excellent quality assurance and compliance, while providing results that meet the highest level of security, transparency, efficiency and accountability for every client and user.

You will find the pricing for our eTOWS software very reasonable and competitive, and you won’t have to worry about a fluctuating US dollar.

Our software integrates easily with existing systems to provide real-time reporting, and to reduce human effort and error, by eliminating manual processes. Our promise and ongoing commitment to you is that we will work with every client to deliver a smooth, efficient, transparent, disruption-free implementation customized to fit your business needs.

Please don’t hesitate to contact us for additional information and pricing. Contact us at the link below or at email: info@towondemand.ca

SEAMLESS
INSTANT
ACCURATE
EASY

FOR LAW ENFORCEMENT

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Law Enforcement Personnel can track their submitted Service Requests to determine approximate estimated time of arrival once the Service Request is assigned to a Tow Operator. Law Enforcement Personnel can also cancel the Service Request and provide a reason for the cancellation if circumstances for the Service Request change, thereby clearing the Tow Operator before they arrive at the requested location. This feature provides a documented reason for the cancellation of the Service Request for review and auditing purposes by both the Law Enforcement agency, and the Tow Impound & Storage company

Law Enforcement Personnel can maintain a record of Service Requests that they have submitted within the app, this allows Law Enforcement personnel and supervisors to review and account for Service Requests submitted by their members.

Law Enforcement Personnel can open and edit Service Requests that they have submitted if circumstances change prior to the Tow Operator arriving at their location. Law Enforcement Personnel can also add to the information being collected in the Service Request, while the Tow Operator is making their way to their location, and also while the Tow Operator is on scene at the Service Request.

Law Enforcement Personnel can take pictures if they want to take an inventory of a vehicle or item that is being towed/impounded, or note any damages to the vehicle or item being towed/impounded. Law Enforcement can also note and advise the Tow Operator of special circumstances surrounding the Service Request, like Liquid/Oil Clean Up Required at the scene, this notification will allow the Tow Operator to plan and make sure that they have the required equipment prior to arrival.

FOR TOW / STORAGE / IMPOUND COMPANIES

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Tow Operators can view and select Pending Service Requests from the list of Pending Service Requests to assist Tow Dispatch/Office staff with clearing Pending Service Requests.

Tow Impound and Storage staff can price and complete invoices with information entered in the app by the Tow Operator at the time of the Service Request.

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Obtain Vehicle Identification Number information via the VIN barcode scanner, and by using VIN decoding functionality within the software, this will properly identify the vehicle involved in the Service Request.

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Obtain Lien Holder information via the software to generate correspondence, such as vehicle/property impound owner/lien holder notification by letter, email, or text.